Frequently asked questions.

Virtual therapy is psychotherapy delivered through secure video conferencing. You meet your therapist from anywhere using a computer, tablet, or phone with a camera and internet connection. Our platform is PHIPA-compliant, meaning your sessions are encrypted and confidential. Research consistently shows virtual therapy is as effective as in-person for most mental health concerns.

Individual therapy ranges from $80 to $250 per 50-minute session depending on your therapist. Couples therapy is $240 and EMDR is $200 per session. A 30-minute paid consultation with an associate is $45. Low-Cost Therapy is $80 per session with the first session free.

We do not bill insurance directly. We provide receipts you can submit to your extended health insurance plan. Most employer-sponsored plans cover Registered Psychotherapists.

Psychotherapy by a Registered Psychotherapist in private practice is not covered under OHIP, ODSP, or OW. Most extended health insurance plans through employers do cover RP services.

No. You do not need a referral to see a Registered Psychotherapist in Ontario or any of the other provinces we serve. Contact us directly.

We currently provide virtual therapy to clients in Ontario, British Columbia, Alberta, Manitoba, Saskatchewan, Nova Scotia, New Brunswick, Newfoundland and Labrador, Prince Edward Island. All sessions via secure PHIPA-compliant video.

Send a message through our contact form or call (647) 933-6610. We will match you with the right therapist on our team. From there you can book your first session.

Both provide therapy. Psychologists hold a doctoral degree (Ph.D. or Psy.D.) and can conduct psychological assessments and diagnoses. Registered Psychotherapists hold a Master's degree and are regulated by the CRPO. Both are qualified to provide effective therapy.

Yes. A large body of research shows online therapy is as effective as in-person for anxiety, depression, PTSD, and relationship issues. Many clients prefer virtual because it removes travel time and lets them attend from a comfortable, familiar environment.

We ask for at least 24 hours notice. Late cancellations or no-shows may be subject to a cancellation fee. Life happens - we handle these case by case.

Yes. Confidentiality is the cornerstone of therapy. Limited exceptions are required by law - imminent risk of harm to self or others, or disclosure of child abuse. Your therapist will explain these limits in your first session.

This varies. Some clients reach their goals in 6-10 sessions; others benefit from longer-term support. Your therapist will check in regularly about progress and pace.

Tell us. We will help you switch to another therapist on the team. The therapeutic relationship matters more than anything else - protecting it is part of the work.

Yes. Many of our therapists offer evening and weekend availability. Mention your scheduling needs when you reach out.